Shipping Policy

Thank you for shopping with Luxury Society. We are committed to delivering your order as quickly and securely as possible. Please review our shipping policy below.

Shipping Destinations

We currently ship to Spain, Portugal, France, Morocco, Andorra, and Gibraltar.

If your country is not listed, please contact us before placing your order to confirm availability.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays. During periods of high order volume, processing times may be slightly extended. If this occurs, we will notify you by email.

Shipping Rates

Shipping costs are calculated automatically at checkout based on your delivery location and selected shipping method.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Estimated delivery: 2–10 business days, depending on your destination.

Please note that delivery times are estimates and are not guaranteed. Delivery may occasionally be affected by customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to monitor your shipment until it reaches its destination.

Customs, Duties & Taxes

Orders shipped outside the European Union, including Morocco, may be subject to customs duties, import taxes, or other local charges.

These fees are determined by the destination country's customs authorities and are the responsibility of the customer. Luxury Society is not responsible for any additional charges incurred during customs clearance.

Delivery Delays

While we work with reliable shipping partners, delivery delays may occur due to factors beyond our control, including:

• Customs inspections

• Carrier delays

• Severe weather conditions

• Peak holiday seasons

• Incorrect or incomplete delivery information

We appreciate your patience and understanding should any delays arise.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. If you notice an error after placing your order, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in reaching an appropriate resolution.

Packages marked as successfully delivered by the carrier but reported as lost or stolen after delivery may require the customer to file a claim directly with the shipping carrier.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: luxurysociety478@gmail.com

Our support team will be happy to assist you as quickly as possible.